Personalised treatments, one plan built around you

The core treatment. Very fine needles are placed at selected points and left in place while you rest, usually for around twenty minutes. Most people describe a brief prick, then pressure, warmth or heaviness around the point.

• Consultation first — symptoms, history, medications, and your goal
• Sterile, single-use needles, disposed of after every treatment
• The plan is explained before anything begins, and reassessed each visit
• Under ACC, up to 12 treatments within 12 weeks can be provided without needing prior approval from ACC, counted from your first acupuncture session and within 52 weeks of your accident. If you need more, further treatment can be requested from ACC.

Warmed glass cups are placed on the skin to create suction, then moved or left in place for a few minutes. It is often paired with acupuncture in the same session, or booked on its own. Temporary circular marks are common after cupping and usually fade over several days.

• Commonly used over the back, shoulders and larger muscle groups
• Can be combined with an acupuncture session or booked alone
• Tell Cloris if you bruise easily or take blood thinners, so it can be adapted

Moxibustion warms a point using dried mugwort — the same plant in the clinic's mark — held above the skin or on the needle. Chinese herbal formulas are prepared individually and added when Cloris judges them clinically appropriate, never by default.

• Moxibustion can be funded under ACC once your claim has been accepted — contact Cloris before booking if you do not have a claim yet
• Herbs and supplements are not ACC-funded and are paid for separately
• Tell her everything you already take, so the formula accounts for it